Acceptance of Terms
Welcome to MY DIGITAL DUKAN. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms, you may not use the platform.
Service Overview
MY DIGITAL DUKAN provides an online platform where shop owners can manage their stores/dukan, products, and services. Key services include:
Sales Management through a user-friendly dashboard.
Doot Delivery: A delivery channel integrated with third-party delivery partners like Porter and Brozo. We are not responsible for their services or performance.
Payment Gateways: We offer payment processing via Paytm and PhonePe. We are not responsible for their services or issues related to payments.
User Responsibilities
As a user of MY DIGITAL DUKAN, you agree to:
Provide accurate and complete information, including your Owner Name, Dukan Name, GSTIN, Address, Email Address, and Phone.
Use the platform in compliance with all applicable laws and regulations.
Accept responsibility for the security and confidentiality of your account login details.
Order and Delivery Management
You are responsible for managing and fulfilling all orders placed through your store, including handling deliveries and pickups. When using Dut Delivery or self-delivery, it is your responsibility to ensure proper communication and scheduling with customers.
Liabilities and Indemnities
While MY DIGITAL DUKAN provides a platform to facilitate sales, deliveries, and payments, we are not responsible for:
Any issues or disputes with delivery services provided by third-party partners (e.g., Porter, Brozo).
Any issues with payment services, including failures or delays in payment processing by Paytm or PhonePe.
Your business operations, including product quality, delivery fulfillment, or customer relations.
You agree to indemnify MY DIGITAL DUKAN against any claims, damages, or liabilities that arise from your use of the platform or any services associated with it.
Termination of Service
We reserve the right to suspend or terminate your account at any time, with or without cause, including for violations of this User Agreement.
Modifications to Terms
MY DIGITAL DUKAN may revise this User Agreement at any time. Any changes will be posted on our platform, and continued use of the platform constitutes acceptance of the updated terms.
Governing Law
This agreement shall be governed and construed in accordance with the laws of Delhi.